Terms of Service

Terms & Conditions

Welcome to Eagle Shine Car Wash. These Terms of Service govern your use of our website, wash packages, detailing services, membership options, gift certificates, and any related customer communications. By booking a wash, purchasing a package, creating an account, submitting a contact form, or visiting our facility at 216 Spring St, Excelsior Springs, MO 64024, United States, you agree to these terms. If you do not agree, please refrain from using our website or on-site services.

Eagle Shine Car Wash provides professional exterior cleaning, interior vacuuming, paint-safe washing, wheel and tire care, and premium detailing for passenger cars, crossovers, SUVs, vans, and light trucks. Service descriptions, package names, estimated durations, and pricing shown on our website are provided for general information. Final pricing may vary based on vehicle size, soil level, pet hair, optional add-ons such as engine bay cleaning or odor treatment, and current promotions available at the time of service. Posted photos in our wash gallery illustrate typical results and are not a guarantee for every vehicle.

When you schedule or request a wash, you confirm that you are authorized to bring the vehicle to our facility and to approve the selected services. Please remove loose valuables, cash, documents, electronics, and fragile items from the cabin before service. Eagle Shine Car Wash is not responsible for personal belongings left inside vehicles. Inform our team about known mechanical issues, aftermarket parts, soft convertible tops, ceramic coatings, vinyl wraps, matte finishes, or sensitive interiors so we can adjust our process accordingly. Vehicles that leak fluids excessively, have broken glass, or present unsafe conditions may be declined until repaired.

We use high-quality soaps, protectants, and detailing products intended for modern automotive finishes. While we take reasonable care during every wash and detail, vehicles may have pre-existing chips, scratches, oxidation, cloudy headlights, or worn trim that become more noticeable after cleaning. Eagle Shine Car Wash does not guarantee removal of every stain, swirl, water spot, or odor, especially when damage or soiling existed before arrival. Results depend on the condition of the paint, interior materials, and the package you select. Express exterior washes focus on surface cleanliness; premium detailing packages allow more time for deeper cleaning and protection.

Appointments are encouraged but walk-ins are welcome when capacity allows. Arrival times are estimates, not guarantees. Heavy rain, staffing levels, fleet arrivals, or complex vehicles may extend wait times. If you need to cancel or reschedule a booked service, contact us as early as possible by phone at +18162883187 or by email at [email protected]. Repeated no-shows may result in restricted future booking privileges at our discretion. Customers who leave vehicles overnight without a prior arrangement should speak with management first.

Payment is due upon completion of service unless otherwise arranged. We may accept cash, major cards, or other methods announced at the counter. Memberships, gift certificates, and prepaid packages are non-transferable without our written approval and may carry expiration dates disclosed at purchase. Unused visits generally do not roll beyond stated membership periods unless management agrees in writing. Refunds, if offered, are evaluated case by case after inspection of the completed work and discussion with management. Chargebacks filed without first contacting us may affect eligibility for future membership discounts.

To the fullest extent permitted by applicable law, Eagle Shine Car Wash and its owners, employees, and contractors are not liable for indirect, incidental, or consequential damages arising from use of our website or services, including lost time or secondary transportation costs. Our total liability related to any single visit shall not exceed the amount you paid for that visit. Nothing in these terms limits rights that cannot be waived under Missouri or federal law. You remain responsible for verifying that your vehicle is roadworthy after service before driving away.

You agree not to misuse our website, attempt unauthorized access to member accounts, scrape package pricing for competing commercial reuse, post misleading reviews under false identities, or interfere with our operations. Content on this site, including text, images, logos, and package descriptions, is owned by Eagle Shine Car Wash or used with permission and may not be copied for commercial purposes without consent. Links from our site to third-party resources are provided for convenience and do not create an endorsement of those resources.

We may update these Terms of Service periodically to reflect changes in packages, technology, or legal requirements. The revised version will appear on this page with an updated effective understanding from the date of posting. Continued use of our services after changes means you accept the updated terms. Disputes arising from these terms or from wash and detailing services will be handled under the laws of the State of Missouri, without regard to conflict-of-law principles, unless a mandatory consumer protection rule requires otherwise.

Customers who bring leased, rented, or company vehicles remain responsible for confirming that wash and detailing work is permitted under their lease or employer rules. Feedback about a completed wash should be shared promptly so our team can review the vehicle while conditions are still fresh. These terms form the entire agreement between you and Eagle Shine Car Wash regarding website use and wash or detailing services, and they supersede prior informal understandings on the same subject. If any provision is found unenforceable, the remaining provisions continue in full force. For questions about these Terms of Service, reach Eagle Shine Car Wash at [email protected], call +18162883187, or visit 216 Spring St, Excelsior Springs, MO 64024, United States during business hours. Thank you for choosing Eagle Shine Car Wash for professional car care in Excelsior Springs and the surrounding Missouri community.